Privacy Policy

Updated 7/31/2026

ACT Research ("ACT Research," "we," "our," or "us") is committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://www.actresearch.net/, participate in our research activities, or otherwise interact with our services.

By using our website or participating in our research, you acknowledge that you have read this Privacy Policy.

Information We Collect

Depending on your interaction with us, we may collect the following categories of information:

Information You Provide

This may include:

• Name

• Email address

• Phone number

• Organization or employer

• Mailing address

• Survey responses

• Interview responses

• Focus group participation data

• Any other information voluntarily submitted

Research Participant Information

As part of our research services, we may collect information necessary to conduct market research, user research, surveys, interviews, usability studies, or other research projects on behalf of ourselves or our clients. Depending on the project, this may include:

• Professional background

• Opinions and preferences

• Product usage information

• Transcripts and notes

• Other research responses

We only collect information that is necessary for the purposes of the research projects we undertake

How We Use Information

We use personal information to:

• Conduct research studies

• Recruit and manage research participants

• Communicate regarding research opportunities

• Deliver research services to our clients

• Analyze research findings

• Improve our website and services

• Respond to inquiries

• Meet contractual obligations

• Comply with legal requirements

• Protect our rights and prevent fraud

Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality

• Measure website performance

• Improve user experience

• Analyze visitor behavior

You may control cookie preferences through your browser settings.

Data Security

We maintain a high level of administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. For that reason, after receiving client information it is stored using the most secure practices available.

Data Retention

We retain personal information only for as long as necessary to:

• Complete research projects

• Fulfill contractual obligations

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

After the applicable retention period, information is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing

• Withdraw consent where processing relies on consent

• Request a copy of your information

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to children under the age of 13 unless expressly stated as part of an approved research study with appropriate parental or guardian consent.

International Data Transfers

If personal information is transferred outside the country in which it was collected, we will implement appropriate safeguards consistent with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

ACT Research

Website: https://www.actresearch.net/

Email: trucks@actresearch.net

Mailing Address: 4440 Middle Road, Columbus, Indiana 47203

Additional Notice for U.S. Residents

Depending on your state of residence, you may have additional rights under applicable state privacy laws, including the right to request access to, correction of, or deletion of certain personal information. We will respond to qualifying requests in accordance with applicable law.

Participant Consent

Where required, ACT Research will obtain participant consent before collecting research information. Participants may decline to answer individual questions or withdraw from participation, subject to the requirements of the specific research project.