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FAQs

If you are having trouble accessing reports:

  • Make sure your username is in lower case with no spaces.

  • Make sure your password is the proper case.

  • Need help? Contact Us

How to save a file to your computer:

If you want to save a file to your hard drive (i.e. an Excel file or a report in PDF format) you will need to follow these steps:

  • Do not click on the link to open. If you do, sometimes you will not have the option to save the file.

  • Move your cursor over the link and right click with your mouse and select “Save Link As” or “Save Target As” depending on your browser.

  • Select a location for the file on your hard drive and select “OK” or “Save” depending on your browser